Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges will be calculated at checkout based on order size, dimensions and shipping address.

Which payment methods are accepted in the Online Shop?

We accept all major credit card payments, Visa, MasterCard, American Express and Discover.

How long will delivery take?

Delivery times vary by shipping address. Most orders should arrive 4-5 days after shipping.

How secure is shopping in the Online Shop? Is my data protected?

Our website is secured with an SSL certificate using SHA-256 encryption. Payment information and processing is not stored on our site but is processed through Stripe payment services. A respected provider of PCI compliant online payment processing.

What exactly happens after ordering?

You will receive a confimation e-mail with your order details. Please check your spam folder if you don’t see it. When your order ships you will receive another notification e-mail with your shipment tracking number.

Do I receive an invoice for my order?

Order payment takes place at checkout. You will receive a confirmation e-mail with you order details as a receipt for your order.